Return Policy

  • To ensure a proper customer satisfaction we have delivery denial and 3-day return policy, in case of different, damage or defective product. To be eligible for a return – 1. if you receive different items from your order. 2. you receive damaged or broken item. Your item must be unused and in the same condition that you received it. It must also be in the original packaging for return. In addition to the above conditions, if you wish to return the product, we will bear the one-side shipping charge and the two-side shipping charge will be borne by you.

    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at care@navyafurniture.com and send your item to: Navya Furniture, Bikaner Road, Sardarshahar – 331403

Refund Policy

  • If you have placed an order today and you want to cancel either today or tomorrow before the product is shipped, then we will accept the cancellation with deduction of Payment Gateway processing and service fee of 2.5% on the paid value for the transaction. We will process your refund through NEFT with in 7 working days. 
  • If you have placed an order today and you want to cancel the order either today or tomorrow after the product is shipped, then we will not accept any cancellation.

Easy & Fast Returns.

  • On the off-chance that a defect appears in the product after it is delivered, please reach us on care@navyafurniture.com. We will assess the damage and get back to you with a solution as soon as we can.